XOLTHERIQOS Refund Terms

Welcome to XOLTHERIQOS. We strive to ensure that our customers have a satisfying shopping experience. Please carefully read our refund policy to understand your rights and obligations.

Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• It must also be in the original packaging.
• A receipt or proof of purchase is required.

Refund Process

To initiate a refund, please contact us at [email protected] with your order details. Our customer service team will guide you through the necessary steps.

Timeframe for Refunds

Upon approval, refunds will be processed within 7-10 business days. The credit will automatically be applied to your credit card or original method of payment.

Exceptions to Refunds

The following items are exempt from being refunded:

• Sale items, as these are final sale.
• Gift cards.
• Items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

Exchanges

We only replace items if they are defective or damaged. Please reach out to our support team to facilitate an exchange.

Contact Us

For further inquiries or assistance, please contact us at:

Email: [email protected]

Phone: +1 (555) 012-3456

Address: 123 Main Street, Springfield, USA

Our team is here to assist you and ensure your satisfaction with XOLTHERIQOS.